What This Policy Covers

This Privacy Policy applies to truckandautodiagnostictools.com and all related websites and subdomains (our “Website”), related to our products and services.

This Privacy Policy applies to information we collect online, including information you provide to us and information collected automatically from visitors to our Website. This Privacy Policy does not apply to the information practices of any third party whose website may be accessible through our Website, or to any third-party websites on which we advertise.

 

Use Of Site

This site contains proprietary and copyrighted information, the terms of which must be observed and followed. Failure to follow local, state, and/or federal laws regarding protected proprietary and copyrighted information may result in legal action. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Truckandautodiagnostictools.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Truckandautodiagnostictools.com believes that customer conduct violates applicable law or is harmful to the interests of Truckandautodiagnostictools.com and its subsidiaries.

Cookies

Like many other websites, we use a standard technology called “cookies.” Cookies are small pieces of information that are stored on your hard drive and not on our site. They can help make your Internet experience quicker and more convenient. Cookies let you keep shopping cart information independent from our servers. They help us understand how customers use our service, which allows us to improve and tailor the service.
Disclosure of Information
We do not sell, rent, or loan your information to third parties without your permission. So, for example, we do not sell your email address or other information to mass marketers.

Most browsers can be set to detect cookies and give you an opportunity to reject them. You should be aware that refusing cookies may inhibit or preclude your use of our Website. You can learn more about cookies here.

 

Google Analytics

We use Google Analytics to collect information about use of our website. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected using Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and Google Privacy Policy.

More information about Google Analytics is available here. You can opt-out of Google Analytics by downloading an add-on to your browser here.

 

 

How We Use Your Information

We will not sell or rent your personal information to anyone. However, we may use information that you provide to us or that we collect automatically for various business or commercial purposes, including:

• To respond to an inquiry from you, process a transaction, or provide support for our products and services. We may also save your information to facilitate new product orders or process returns.

• To administer, operate, and improve our Website, products, and services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.

• To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message.
• To enable trusted third-party service providers to help us provide, improve, protect, or promote our Website, products, and services.
• To prevent fraud and to ensure the safety and security of our Website, intellectual property, trade secrets, and business.
• To comply with a legal obligation, such as responding to a subpoena or a court order, or to protect our rights.
• In connection with a merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership, in which customer records containing personal information may be treated as a business asset.

Information for California Residents (effective January 1, 2023)

If you are a California resident, you may have certain rights with respect to how we collect, use and disclose your personal information. This Information for California Residents supplements the information contained in our Privacy Policy and applies solely to residents of the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.

Credit Card Processor

When you purchase a product or service through our Website, your payment information will be collected and processed by Authorize.net, a secure third-party payment processor. Information provided to Authorize.net will be processed according to Authorize.net’s privacy policy, which is available here: https://www.authorize.net/about-us/terms.html.                                                                                                               

PayPal Policy

When you purchase a product to service through our website and chose to checkout with PayPal, a secure third-party payment processor. All info provided to PayPal with be processed according to PayPal's Policy, which are avlible here: https://www.paypal.com/us/legalhub/home?locale.x=en_US

 

Information We Collect

We collect certain forms of personal information, which is information that can be used to identify you directly or indirectly. This includes:

• Name, address, email address, phone number, and other contact information
• IP address, account name, and other unique identifiers
• Purchase history and other commercial information
• Browsing history, search history, and other online activity data
• Physical location or movements

We do not collect the following types of personal information:

• Publicly available information from government records
• Deidentified or aggregated consumer information
• Signature, state identification card number, insurance policy number, employment, bank account number, credit/debit card number, and other sensitive financial information
• Protected classification characteristics under California or federal law, such as age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, disability, sex, sexual orientation, veteran or military status, and genetic information
• Biometric information, such as fingerprints, faceprints, and voiceprints
• Sensory data, such as audio, electronic, visual, thermal, olfactory, or similar information
• Professional or employment-related information, such as current or past job history or performance evaluations
• Non-public education information, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records
• Inferences drawn from other personal information, such as preferences, characteristics, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

We collect personal information for a variety of reasons, including:

• To provide you with the products and services that you request
• To improve our products and services
• To communicate with you about your account and other matters
• To protect the security of our systems and data

We may share your personal information with third parties, such as service providers who help us provide our products and services. We will only share your personal information with third parties in accordance with our privacy policy.

You have the right to access, correct, delete, and port your personal information. You also have the right to opt out of certain uses of your personal information. To exercise these rights, please contact us at info@truckandautodiagnostictools.com

B2B Communication Exemption

The California Consumer Privacy Act (CCPA) does not currently apply to personal information collected through business-to-business (B2B) communications. A B2B communication is a written or verbal communication or transaction between a business and a consumer, where the consumer is acting as an employee, owner, director, officer, or independent contractor of a company, partnership, sole proprietorship, nonprofit, or government agency. The B2B communication must also occur solely within the context of the business conducting due diligence regarding, or providing or receiving a product or service to or from, such company, partnership, sole proprietorship, nonprofit, or government agency. This exemption expires on January 1, 2023.

Truck and Auto Diagnostic Tools collects personal information only in the context of B2B communications and is therefore currently exempt from the requirements of the CCPA. However, we are providing this information to California residents as a courtesy.

 

Google Pay

At Truck and Auto Diagnostic Tools, we are committed to providing our customers with secure and convenient payment options, which is why we offer Google Pay as one of our payment methods. Google Pay allows you to make purchases quickly and securely using your saved payment methods across various devices and platforms. By choosing Google Pay, you can enjoy a seamless checkout experience without the need to enter your payment information every time. Rest assured, your transactions are encrypted and protected by Google's advanced security measures. For more information on Google Pay's terms of service, please refer to the Google Pay Terms of Service. If you have any questions or concerns regarding your payment options, please feel free to contact our customer support team.

 

Sharing Personal Information

We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding 12 months, we have disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.

 

Category of Personal Information	Category of Third-Party Recipients	Business Purpose Disclosures
Identifiers	Payment processors, order fulfillment companies, service providers, advertising partners, data analytics companies, operating systems and platforms, SaaS providers	None
California Customer Records personal information categories	Payment processors, order fulfillment companies, service providers, advertising partners, data analytics companies, operating systems and platforms, SaaS providers	None
Protected classification characteristics under California or federal law	Not collected	Not collected
Commercial information	Payment processors, order fulfillment companies, service providers, data analytics companies, operating systems and platforms, SaaS providers	None
Biometric information	Not collected	Not collected
Internet or other similar network activity	Internet service providers, data analytics companies, operating systems and platforms, SaaS providers	None
Geolocation data	Operating systems and platforms	To provide services purchased by you
Sensory data	Not collected	Not collected
Professional or employment-related information	Not collected	Not collected
Non-public education information	Not collected	Not collected
Inferences drawn from other personal information	Not collected	Not collected

 

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. This means that we will not:

• Deny you goods or services
• Charge you different prices or rates for goods or services
• Provide you with a different level or quality of goods or services
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

We may, however, offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will be reasonable in relation to the value of your personal information and will contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

In other words, we will treat you the same regardless of whether or not you exercise your CCPA rights. We will not punish you for exercising your rights.

Your Rights and Choices

California residents have specific rights regarding their personal information.  This section describes those rights.

 

Right to Know and Data Portability

You have the right to request information about how we have collected and used your personal information over the past 12 months. Once we receive your request and confirm your identity, we will disclose the following information to you:

• The categories of personal information we collected about you.
• The sources from which we collected your personal information.
• The business or commercial purposes for which we collected or sold your personal information.
• The categories of third parties with whom we shared your personal information.
• If we sold or disclosed your personal information for a business purpose, we will provide you with two separate lists:
  • A list of the categories of personal information that each category of recipient purchased (sales).
  • A list of the categories of personal information that each category of recipient obtained (disclosures for a business purpose).
• The specific pieces of personal information we collected about you (also called a data portability request).

This is a lot of information, so here is a simpler explanation:

You have the right to know what personal information we have collected about you, why we collected it, who we shared it with, and how to get a copy of it.

To exercise your right to know, you can contact us at info@truckandautodiagnostictools.com Please include your full name and address in your request. We will respond to your request within 45 days.

 

Right to Delete

You have the right to request that we delete any personal information we have collected about you and retained, subject to certain exceptions. These exceptions include:

• Information we need to complete a transaction, provide a service you requested, or fulfill the terms of a contract with you.
• Information we need to detect security incidents, protect against fraud, or debug products.
• Information we need to exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Information we need to comply with a legal obligation.
• Information we need to make other internal and lawful uses that are compatible with the context in which you provided it.

If you request that we delete your personal information, we will review your request to see if an exception applies. If it does not, we will delete or de-identify your personal information from our records and direct our service providers to do the same.

Here is a simpler explanation:

You have the right to request that we delete your personal information, but we may not be able to do so if we need it for a legal or business purpose.

To exercise your right to delete, you can contact us at info@truckandautodiagnostictools.com Please include your full name and address in your request. We will respond to your request within 45 days.

Response Timing and Format

We will confirm receipt of your request within 10 business days. If you do not receive confirmation within that time, please contact us at info@truckandautodiagnostictools.com

We will try to respond to your request within 45 days, but we may need up to 90 days if your request is complex. If we need more time, we will let you know.

We will send our response to the account you used to submit your request. If you do not have an account with us, you can choose to receive our response by email or postal mail.

Any information we provide will only cover the 12-month period before we received your request. For data portability requests, we will provide your personal information in a format that is easy to use and transfer to another company.

In simpler terms:

We will respond to your request within 45-90 days, depending on how complex it is. We will send our response to the account you used to submit your request, or by email or postal mail if you do not have an account with us. We will only provide information for the 12 months before we received your request, and we will provide your personal information in a format that is easy to use and transfer to another company.

How We Protect Your Information

We have adopted reasonable and appropriate physical and electronic safeguards to protect your personal information from unauthorized access, loss, or modification. Unfortunately, no data transmitted or accessible over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant your information will be completely secure from loss, whether due to inadvertence, acts of malicious outsiders, or a failure of hardware or software.

Changes to this Policy

We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date at the top of this page. We encourage you to periodically check this page to stay informed about how we collect, use, and disclose your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data collection practices, please contact us as follows:

Truck and Auto Diagnostic Tools
15800 Central Ave NE
Ham Lake, MN 55304
888-206-5796

info@truckandautodiagnostictools.com